Kinder Conversations hosted by A Kind Life

Behind every investigation is a person.
Do you always remember that?
 
For HR, wellbeing and leadership professionals, this is essential listening on creating systems that are fair and kind.
 
In this month’s Kinder Conversations episode, we explore one of HR’s toughest challenges:
When systems designed to protect people sometimes hurt them instead.
 
You’ll hear about:
The emotional toll of investigations and how to prevent it
What “working in the grey” really looks like for HR
The “Friday Rule” (a simple, humane change with huge impact)
How one health board cut investigations by 70%, saving 700k
Why harm doesn’t stop with one person and what this means for culture

📕 This episode is the This episode offers practical insights for anyone working on cultural transformation, cross-cultural leadership and building environments where people thrive.
Join us as we get into the mechanics with Maria Ursu – HR Director, Marketplace at Booking.com (previously at Vodaphone and Uber, with deep experience leading cultural transformation across Europe).
 
This week on the Kinder Conversations Podcast, @Tim Keogh is joined by one of our biggest guests yet.
 
In this episode you’ll learn:
🌍 How to lead across different cultures.
👏 How to build cultures where tough truths & respect co-exist.
🛠️ The 3 practical behaviours HR leaders can implement today.
🫣 What HR leaders get wrong about vulnerability and kindness.
📈 How kindness increases performance, engagement & retention.
 
Maria has led transformation in some of the world’s most complex cultures, and she is crystal clear on one thing: kindness works.
 
If you’re working to build a culture where people can thrive, this is the episode you cannot miss.